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Just a reminder that New Alliance FCU or the NCUA WILL NOT send emails requesting Account Info Verification. There are many phishing email scams. The people doing the scams try to make the emails look official or even identical to the web sites you use. Please remember to not give out any information about your accounts or identity. If you have any questions, please contact the Credit Union.

Account Info Verification (Phishing Email Sample)

Dear FCU holder account,

As part of our security measures, we regularly screen activity in Federal Credit Unions (FCU) network.
We recently noticed the following issue on your account: A recent review of your account determined that we require some additional information from you in order to provide you with secure service. Case ID Number: PP-065-617-349 For your protection, we have limited access to your account until additional security measures can be completed. We apologize for any inconvenience this may cause. Please log in to your FCU account to restore your access as soon as possible.

You must click the link below and fill in the form on the following page to complete the verification process.

Click here to update your account

In accordance with NCUA User Agreement, your account access will remain limited until the issue has been resolved. Unfortunately, if access to your account remains limited for an extended period of time, it may result in further limitations or eventual account closure. We encourage you to log in to your FCU account as soon as possible to help avoid this. We thank you for your prompt attention to this matter. Please understand that this is a security measure intended to help protect you and your account.

We apologize for any inconvenience.

Sincerely, NCUA Account Review Department